FAQ
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Where do you ship from?
All products are made to order and fulfilled from the closest facility to your location — usually in the US or EU. This helps reduce shipping times and customs fees.
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How long does delivery take?
Production time: 2–5 business days
Shipping:
– 5–10 business days (US/EU)
– 7–15 business days (Rest of the world)
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Can I return or exchange a product?
Only if it's damaged, defective, or incorrect. Contact us within 7 days of delivery and include photos. We’ll fix it.
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What if I ordered the wrong size?
We don’t offer size exchanges. Everything is made to order, so please double-check the size chart before placing your order.
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Can I track my order?
Yes! You’ll receive a tracking link by email once your order ships. Didn’t get it? Check your spam folder or contact us.
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Do you ship internationally?
Yes — we ship worldwide. Delivery time and shipping cost depend on your location.
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Can I cancel or change my order?
You have 2 hours after placing the order to make any changes. After that, it goes into production and can’t be modified.
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My order’s late — what now?
If your order is delayed beyond the estimated delivery window, contact us and we’ll look into it immediately.
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Still got questions?
Reach out anytime — we’re real people and happy to help.